FAQ

Common Questions When Purchasing Point Of Sale Systems

What is the difference between a "Cash Register" and a "Point of Sale Terminal"?

How easy is it for my employees to learn to use Datasym Cash Registers (POS Terminals)?

Does it take a lot of electricity to run the system?

Can a Datasym Cash Register (POS Terminal) process gift cards?

Can a Datasym Cash Register (POS Terminal) process credit cards? How about High Speed processing?

Is the Datasym system vulnerable to virus attacks?

I don't have a scanning system. Adding all the items in my store seems overwhelming.

I already have a POS system. Can you use the SKU file I already have?

What is the difference between a "Cash Register" and a "Point of Sale Terminal"?

A Point of Sale Terminal is typically connected to other POS terminals in the store or restaurant, and then often connected to a computer, either full time, or part time via polling. POS terminals often provide greater processing power for more flexible gathering of data and selling options. Most people think of a POS terminal as a PC with a monitor, hard drive and keyboard, though this is not always the case.

A Cash Register may or may not be able to connect to other registers in the same location, and may or may not connect to a computer for polling and programming. Cash Registers do not contain hard drives and the printer is integrated into the machine. Typically a Cash Register is not upgradeable and changing needs of a merchant would require equipment replacement.

Datasym POS terminals look and feel like a “Cash Register” on the outside, with durable solid-state electronics designed for a retail environment, while providing the power and flexibility of a Point of Sale Terminal. Many retailers have recognized the value of the Datasym terminal for their growing businesses, and have chosen Datasym, first to act like a “cash register”, and then implementing POS functionality as the business grew and other systems and promotions were put in place.

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How easy is it for my employees to learn to use Datasym Cash Registers (POS Terminals)?

Cashiers are not intimidated by the looks of a Datasym “Cash Register” because they often look like what they are used to. In fact, we can set the keyboard up to look as much like your previous system as possible. Depending on your store policies and promotions, training of a cashier will typically take 15 to 30 minutes.

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Does it take a lot of electricity to run the system?

A Datasym XR-650 POS terminal requires 11 Watts of power. Below are some comparisons of the power consumption of typical PC configurations.

Annual power costs for an XR-650 @ $0.096 KWH (National Average)* : $9.13

  1.6Ghz P4 with 20" NEC Multisync 1250 monitor 1.6Ghz P4 with 17" Samsung SyncMaster 955 monitor AMD dual core with HP 17" flat panel All in one PC POS terminal with 15" flat panel but no cash drawer
# watts used by PC system to run and show display 185 155 88 43
Cost to run PC system for 1 year @ $0.096 KWH (National Average)* $153.55 $128.65 $73.04 $35.69
Savings in power costs each year for XR650 $144.42 $119.52 $63.91 $26.56
Savings in power costs over 5 years $722.10 $597.60 $319.55 $132.80

Annual power costs for an XR-650 @ $0.13 KWH: $12.43 (Some states have rates as high as $0.20 per KWH and the higher the rate, the more total dollars that would be saved)*

  1.6Ghz P4 with 20" NEC Multisync 1250 monitor 1.6Ghz P4 with 17" Samsung SyncMaster 955 monitor AMD dual core with HP 17" flat panel All in one PC POS terminal with 15" flat panel but no cash drawer
# watts used by PC system to run and show display 185 155 88 43
Cost to run PC system for 1 year @ $0.13 KWH (Some states have rates as high as $0.20 per KWH)* $209.05 $175.15 $99.44 $48.59
Savings in power costs each year for XR650 $196.62 $162.72 $87.01 $36.16
Savings in power costs over 5 years $983.10 $813.60 $435.05 $180.80

* Rates based on commercial rates as provided by DOE Energy Information Administraion

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Can a Datasym Cash Register (POS Terminal) process gift cards?

Yes. We are able to use Third Party Gift card processing, such as Mercury Payment Systems. Additionally, we have capabilities to allow you to maintain your own gift card

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Can a Datasym Cash Register (POS Terminal) process credit cards? How about High Speed processing?

Yes. Datasym POS terminals are capable of processing both credit and debit card transactions within the register. Avoiding a stand alone terminal increases the speed of throughput, as well as eliminating the possibility of errors between the register and the credit card terminal as the cashier enters the total from the cash register into the credit card terminal.

High speed solutions using DSL/Cable, Satellite and even cellular connections are easy to setup, and provide quick tender times, moving customers through your checkout quickly. Traditional dial-up services are available as well.

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Is the Datasym system vulnerable to virus attacks?

No. Because the Datasym POS terminals do not use a computer operating system, and software can not be "installed" in the device, there is no possibility of a virus infecting a Datasym POS terminal.

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I don't have a scanning system. Adding all the item in my store seems overwhelming.

Most suppliers are able to provide a listing of items they carry on a disk. This file can be imported into your new Datasym system eliminating most, if not all of the work involved with adding the items for your store. Some suppliers are even able to provide a listing on only the items you've purchased, keeping your item file as small and manageable as possible.

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I already have a POS system. Can you use the SKU file I already have?

Yes, in most cases we can use the SKU file you already have, eliminating the need to re-enter all the items in your store. Your Authorized Datasym dealer has access to conversion software that can import item files from most POS systems.

Systems we have already converted files from include:

  • Existing Datasym Installations
  • S4- Casio

If your system is not listed Contact Datasym to see if your file can be converted

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